Ordering & Pricing
Why are your prices so much lower than other snow goggle brands?
Think cleanskin wine. You're paying for the goggles, not a big marketing budget or a chain of middlemen taking their cut. We cut out the traditional markup stack that inflates the price of big-name snow gear, so you get genuine protection and performance for a fraction of the price.
Are your prices in Australian dollars?
Yes, all prices on our Site are listed in AUD and include GST where applicable.
What payment methods do you accept?
We accept all major credit and debit cards, along with any other payment options shown at checkout.
Shipping & Delivery
Where do you ship from?
All orders are shipped from our own warehouse here in Australia, not drop-shipped from overseas. That means faster delivery, no customs delays, and easy local returns.
Do you ship internationally?
Currently we ship within Australia only. If you're outside Australia and would like to order, contact us at info@discountsnowgear.com.au to check availability.
How long will my order take to arrive?
Orders are typically processed and dispatched within 1-2 business days. From there, metro areas usually take 2-5 business days, and regional or remote areas 4-10 business days. Full details are on our Shipping Policy.
Sizing & Fit
What face shape are your goggles designed for?
All of our goggles, kids and adult, are built with a low-bridge (Asian) fit. This design sits closer and more securely across flatter or lower nose bridges, reducing gaps and fogging that can happen with standard-fit goggles. Many people outside this fit category find them comfortable too, but if you have a higher nose bridge, they may sit slightly differently than a standard-fit goggle.
Will the adult goggles fit my face?
Our adult goggles are a medium-sized frame, designed to suit most adult face sizes. If you have a particularly small or particularly large face, we'd recommend checking the dimensions against a goggle you already own before ordering, since we currently only offer one adult frame size.
What age are the kids goggles suited for?
Our kids goggles are sized for children roughly aged 10 and under. For pre-teens and larger kids, our adult medium frame may be a better fit; feel free to email us at info@discountsnowgear.com.au if you're not sure which size suits your child.
Product Questions
Do your goggles offer UV protection?
Yes, every pair includes UV400 protection, blocking 100% of harmful UVA/UVB rays.
Will they fog up?
All our goggles include an anti-fog coating and are designed with airflow in mind to help keep your vision clear through changing conditions.
Are your goggles helmet compatible?
Yes, all our goggles are helmet compatible with an adjustable strap.
What's the difference between the standard and mirrored adult goggles?
Both share the same core features (UV400, anti-fog, low-bridge fit, impact-resistant lens). The mirrored version adds a REVO red mirrored coating, which cuts glare on bright days and gives a sleeker look. The standard version is better suited to overcast or low-light days.
Returns & Refunds
What's your return policy?
We accept change-of-mind returns within 14 days from the date of your order, provided the item is unused, unworn, and in its original packaging. Faulty or incorrect items are covered separately under the Australian Consumer Law. Full details are on our Refund Policy.
My goggles arrived faulty, what do I do?
Email us at info@discountsnowgear.com.au with your order number and photos of the issue, and we'll arrange a repair, replacement, or refund at no cost to you.
Still Have Questions?
Email us at info@discountsnowgear.com.au and we'll get back to you as soon as we can.