Privacy Policy

Last updated: 2 July 2026

Discount Snow Gear (a trading name of Kin Supply Pty Ltd, ABN 13 690 901 949) respects your privacy. This Privacy Policy explains what personal information we collect when you visit or shop at discountsnowgear.com.au, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

Contact details: name, email address, phone number, billing and shipping address.
Order information: items purchased, order value, payment confirmation (we do not store your full card details — payments are processed securely by our payment provider).
Account information: if you create an account, your login details and order history.
Device and usage information: IP address, browser type, and how you interact with our Site, collected automatically through cookies and similar technologies.
Marketing preferences: whether you've opted in to receive emails or SMS from us.

How We Use Your Information

To process and fulfil your orders, including shipping and returns
To communicate with you about your order, account, or customer support queries
To send marketing communications, where you've opted in — you can unsubscribe at any time
To improve our Site, products, and customer experience
To detect and prevent fraud, and keep our Site secure
To comply with legal obligations

Who We Share Your Information With

We share your information only where necessary to run our business, including with:

Shopify, our e-commerce platform provider, which hosts our Site and processes transactions on our behalf
Payment processors, to securely process your payment
Shipping carriers, to deliver your order
Email and SMS marketing platforms, where you've opted in to marketing communications

We do not sell your personal information to third parties.

Cookies

We use cookies to operate our Site, remember your cart and preferences, and understand how visitors use our Site. You can control cookies through your browser settings, though disabling them may affect how the Site functions.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Storage and International Transfers

Our Site is hosted by Shopify, which may store and process data outside Australia. Where this occurs, we take reasonable steps to ensure your information continues to be protected in line with the Australian Privacy Principles.

Your Rights

Under Australian privacy law, you have the right to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal or operational requirements to retain certain records
Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@discountsnowgear.com.au.

Children's Privacy

Our Site is not directed at children, and we do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Complaints

If you have concerns about how we've handled your personal information, please contact us first at info@discountsnowgear.com.au so we can try to resolve it. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.